Single Contact License & Background Check
*IMPORTANT CHANGES TO SING*
READ THE FOLLOWING CAREFULLY
The Iowa Division of Criminal Investigation has made a change to improve efficiency in returning criminal history and sex offender registry check results to SING users.
Click on the View History Button after logging in. Then click on "This Month’s Transactions", or "Previous Months Transactions". You will notice the last three columns titled "Results", "Status" and "Final Results";
"Results" – This column will provide you with the initial response from the record check. It may indicate "No Record Found" or "Further Research". It will also include the fee amount.
"Status" – This column will reflect the date the record check was processed. This could be the same day when no record is found or a few days later after further research has been completed.
"Final Results" – This column will provide the final results of the record check. It may indicate no record was found or it may indicate a record was found and the results will be faxed or mailed.
If there is a Record Found
on either the criminal history or sex offender registry check you will receive a Form S and the "rap sheet" (only applicable for the criminal history record check) as you have been.
PLEASE NOTE VERY IMPORTANT CHANGE: You will need to take a screen print of the results that are ultimately "No Record Found". We will no longer mail or fax a Form S for results that are "No Record Found". It will be up to the agency to take a screen print of the results and maintain them on file for future audits.